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I changed my computer and my licence doesn't work anymore?

 
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_BLooDLiNe_



Joined: 13 Feb 2010
Posts: 2

PostPosted: Sat Feb 13, 2010 7:30 pm    Post subject: I changed my computer and my licence doesn't work anymore? Reply with quote

My licence doesn't work after i changed my computer. How can I retrieve it? I have sent support@bolide..... but no one answered my mails?:s
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Gemini



Joined: 26 Mar 2009
Posts: 1099

PostPosted: Mon Feb 15, 2010 6:48 pm    Post subject: Reply with quote

Hi!
Make sure you enter your registration details exactly as they are!
Both the registration key and registration name are case sensitive. It is better to copy and paste your registration details instead of typing them manually. If this doesn't help, please write to Bolide Software to support@bolidesoft.com again and specify your problem, order number and e-mail address given at registration.
Good luck!
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_BLooDLiNe_



Joined: 13 Feb 2010
Posts: 2

PostPosted: Wed Feb 17, 2010 11:37 am    Post subject: Reply with quote

Gemini wrote:
Hi!
Make sure you enter your registration details exactly as they are!
Both the registration key and registration name are case sensitive. It is better to copy and paste your registration details instead of typing them manually. If this doesn't help, please write to Bolide Software to support@bolidesoft.com again and specify your problem, order number and e-mail address given at registration.
Good luck!


When I bought AllMyMovies, i got a mail from swreg which has my serial number. But it didn't work. After a short time i got a new mail from max@bolidesoft.com. New mail said that, there have been a miscalculation on their key generator. And includes my new and working serial number. Now i have lost the second mail so the working code. And support@bolidesoft.com doesn't respond to my request.

Help please!
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