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New Registration Key?

 
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JCB1



Joined: 13 Jun 2010
Posts: 6

PostPosted: Tue Jul 27, 2010 6:07 pm    Post subject: New Registration Key? Reply with quote

Hi -

I bought AMM during the "if you buy it now you will get 6.0 for free" period.

I am just wondering if I need a new registration key when installing the update or will it automatically know I am authorized by the reg number I go when I bought it?

Thank,

John
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Gemini



Joined: 26 Mar 2009
Posts: 1099

PostPosted: Wed Jul 28, 2010 8:59 am    Post subject: Reply with quote

Hi!

You should go to http://www.bolidesoft.com/a/user/ - if you receive a new registration key to the mail, it means you get a free update. If you are not entitled to free update, then as a respond you get the old registration key and a link to the update.

If you have any problems, please write.

Regards
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moviemadnessman



Joined: 19 Mar 2010
Posts: 13

PostPosted: Sun Aug 15, 2010 6:27 pm    Post subject: Reply with quote

What if you won a copy of AMM via the lottery ... I tried entering my email into the link you posted above, and it said I wasn't a registered user or something like that, even though it is the email I originally got my password sent to about 6 months ago?

While I'm thinking I won't be able to get a free update (though it would be nice since it's only been 6 months), it does prove a problem if the registration is somehow lost down the line, since it doesn't recognize me as a user at this point.
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Gemini



Joined: 26 Mar 2009
Posts: 1099

PostPosted: Sun Aug 22, 2010 6:36 pm    Post subject: Reply with quote

If you won the licence in the lottery, you'll need to buy the update - you can ask for a discount at support@bolidesoft.com Smile

Regards,
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Metal-Frank



Joined: 27 Nov 2008
Posts: 10

PostPosted: Wed Aug 25, 2010 6:03 am    Post subject: Reply with quote

What if your email has chenged and you have no access to the old one?
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Metal-Frank



Joined: 27 Nov 2008
Posts: 10

PostPosted: Wed Aug 25, 2010 6:13 am    Post subject: Reply with quote

Metal-Frank wrote:
What if your email has chenged and you have no access to the old one?


Ok scratch that- my new question is, where would I find my order number, if I dont have the original email anymore?
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Gemini



Joined: 26 Mar 2009
Posts: 1099

PostPosted: Wed Aug 25, 2010 8:01 am    Post subject: Reply with quote

Okay, let's do it the following way - write in a private message or to support@bolidesoft.com the address of your old e-mail (given at registration), we'll try to find your order number using it.

Regards,
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Metal-Frank



Joined: 27 Nov 2008
Posts: 10

PostPosted: Wed Aug 25, 2010 4:41 pm    Post subject: Reply with quote

Gemini wrote:
Okay, let's do it the following way - write in a private message or to support@bolidesoft.com the address of your old e-mail (given at registration), we'll try to find your order number using it.

Regards,


thanks.... the email has been sent
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